Tenant Ticket Details

Login Access Error #TKT0020

Created By

Priority

High

Assigned To

Created at

20 Jan 2025

Last Updated

18 Feb 2025

Description

After applying the updated CRM theme, I am experiencing significant layout and design problems that affect my workflow. I urgently need assistance to resolve these display issues and compatibility challenges with the existing modules and plugins to ensure smooth operations and a consistent user experience.

I’ve made several attempts to adjust theme settings and configurations, but the layout issues persist. The theme appears to conflict with essential CRM modules and custom workflows I heavily depend on.

Attachments
img
Credentials.pdf

45 KB

img
Image2.jpg

38 KB

Message

Thank you for bringing this issue to our attention. We apologize for the inconvenience caused to your team. Our technical team is currently investigating the password reset and login issue on priority to restore access for your employees. We will keep you updated with progress and notify you as soon as the issue is resolved.